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Marketing problems catalogue - loqua.marketing

I spend time always answering the same questions

Have you already replied “Yes, we ship to the Azores” three times today? This problem is draining your time, energy, and patience. Add to cart before you impulsively reply to a nice customer in ALL CAPS.

Symptoms of this problem:

You feel like you repeat the same five answers every day.
WhatsApp vibrates more than your motivation.
The emails accumulate with doubts that are already explained on the site (but nobody read it).
You have the secret desire to do a FAQ… on a sign in the window.

Diagnosis:

Your service is being done “in the sledgehammer.” And the worst? This is consuming its operational time — the same one that should be used to grow the business (or at least have lunch calmly).

Consequence:

Long answers = customer frustration (and yours).
Time lost in repetitive tasks.
Inconsistent brand image, because it does not always respond in the same way.

The good news:

It is possible to automate answers, centralize information and create flows that relieve your mental load without seeming to “put an unpleasant robot” talking to customers.

What you can get when you solve this problem with Loqua:

Free diagnosis of your service channels.
Chatbot proposal (Typebot, Chatwoot, etc.) based on knowledge and language customization.
Implementation of automatic flows for the most frequent questions.
Integration with your CRM or email so that nothing gets lost (or duplicated).

Note: This product does not eliminate curious customers — but teaches them to find answers without needing you.

Price: 0,00 € (Problems have no price — but cost time.)

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